Attention Mortgage Customers:
We realize there is uncertainty related to the spread of the Coronavirus and that some of you may face financial challenges. If COVID-19 has impacted your ability to make your mortgage payment, we are here to help. Please call us at 800-937-6303 or 800-937-6002 or you can send a secure message through our website at and one of our dedicated specialists will assist you. Read More From Colonial ➔

Corporate Contact Information

Here's how to reach our Corporate Offices:

By Phone

Fort Worth, Texas: 817-390-2000 

Toll Free Nationwide: 800-937-6001

Mortgage Services: 800-937-6002

Loan Counseling: 800-937-6303


By Mail

P.O. Box 2988
Fort Worth, TX 76113-2988 

In Person

2600 West Freeway
Fort Worth, TX 76102  

On Social


​​​Media Inquiries:

For media inquires, please send a message to our Vice President of Marketing & Public Affairs.